Effective Date: January 2024

Welcome to Solana Spanish Villas. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines the types of personal data we collect, how we use it, and with whom we share it. By using our services, you agree to the terms of this Privacy Policy.

Types of Personal Data Collected

We collect the following types of personal data:

  • Personal Identification Information: Name, address, email address, phone number, date of birth.
  • Booking Information: Payment details, stay dates, preferences, and special requests.
  • Account Information: Username, password, and profile information for account creation.
  • Communication Data: Records of your correspondence with us via email, phone, or other communication channels.
  • Marketing Data: Preferences in receiving marketing from us and your communication preferences.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Purpose of Collection

We collect personal data for the following purposes:

  • Service Provision: To manage your bookings and reservations, process payments, and provide you with the services you have requested.
  • Customer Support: To communicate with you, manage customer relationships, and provide customer service.
  • Marketing and Promotions: To send you promotional materials and newsletters, and to inform you of special offers and events.
  • Improvement of Services: To improve our website, products, services, and user experience based on your feedback and usage patterns.
  • Legal Requirements: To comply with legal obligations, resolve disputes, and enforce our agreements.

Data Storage and Retention

We store your personal data securely on our servers and/or in our physical files. We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.

Data Sharing
We may share your personal data with:
  • Service Providers: Third-party vendors and service providers who perform services on our behalf, such as payment processing, email delivery, hosting services, and customer support.
  • Business Partners: Partners we collaborate with to offer you additional services and benefits.
  • Legal Authorities: Law enforcement or regulatory agencies, if required by law or to protect our legal rights.

We do not sell your personal data to third parties.

User Rights

You have the following rights regarding your personal data:

  • Access: The right to request access to your personal data and obtain a copy of it.
  • Correction: The right to request correction of any inaccurate or incomplete personal data.
  • Deletion: The right to request deletion of your personal data, subject to certain conditions.
  • Restriction: The right to request restriction of processing your personal data in certain circumstances.
  • Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Objection: The right to object to the processing of your personal data for direct marketing purposes.

To exercise any of these rights, please contact us at the contact information below (See Contact Us).

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, and unauthorized disclosure. These measures include encryption, secure servers, and access controls.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Effective Date” at the top of this page. We will notify you of any significant changes by posting a notice on our website or by sending you an email.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Solana Spanish Villas
10700 E Tanque Verde
Tucson, AZ 85749
Email: Manager@SolanaSpanishVillas.com
Phone: 520-200-2059

Thank you for choosing Solana Spanish Villas. We are committed to protecting your privacy and providing you with the best possible service.